What Is Sniffer? 

Sniffer is an AI-powered bug capture, analysis, and fix platform. It records bugs via screen capture, auto-generates reproduction steps, identifies root cause down to the exact file and line number, suggests a code fix with a confidence score, and auto-generates Playwright/Cypress regression tests. It runs inside the tools your team already uses including Jira, Zendesk, HubSpot, Intercom, and your browser. 

Key Features 

1. AI Repro Steps: Auto-generated numbered steps from video, console, and network logs 

2. Root Cause and Suggested Fix: Identifies exact file and line number with a code fix and confidence level 

3. Regression Test Generation: Auto-generates Playwright/Cypress tests from every bug recording 

4. Recording Links: Send a link, customer records in-browser with no install required 

5. Chrome Extension: Screenshots, screen recordings, annotations with console logs attached 

6. MCP Server: Feeds full bug context into Cursor, Claude Code, and Windsurf for AI-assisted fixing 

7. In-App Feedback Widget: Customers self-report bugs with video or screenshot, AI report arrives in helpdesk automatically 

8. Auto Error Monitoring: JS snippet detects JS errors, console errors, and network failures in real time before customers report them 

How It Works 

Step 1 -> Capture: Bug is captured via screen recording, a customer widget, a recording link, or auto-detection 

Step 2 -> Analyze: AI watches the recording frame by frame, correlates with console and network logs, identifies root cause and affected code 

Step 3 -> Fix and Prevent: AI outputs repro steps, a suggested code fix with confidence level, and an auto-generated regression test ready to push to CI 

Benefits 

  • Reduces escalation time from 30 minutes to under 5 minutes 
  • Engineers resolve bugs on the first look with video, repro steps, and root cause included 
  • Regression tests are auto-generated so the same bug never ships again 
  • Works inside Jira, Zendesk, HubSpot, and Intercom with no new system to learn 
  • Supports support teams, engineering teams, and agencies managing vendor feedback on client sites